TERMS OF SERVICE
Effective Date: May 9, 2026
Business Name: Powerfix Energy Solutions
Website: powerfixenergysolutions.com
Contact Email: info@powerfixenergysolutions.com
Phone: (844) 765-2702
Business Address: 5260 Pomona Blvd, East Los Angeles, CA 90022, United States
ACCEPTANCE OF TERMS
By accessing or using this website, submitting a form, requesting a quote, booking an appointment, communicating with us, or using any services provided by Powerfix Energy Solutions (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service.
If you do not agree to these Terms, please do not use our website or services.
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
SERVICES PROVIDED
Powerfix Energy Solutions provides professional solar and electrical services for residential and commercial customers. Our services may include solar system repair, solar panel diagnostics, inverter troubleshooting, battery storage and backup power support, Tesla Powerwall-related service coordination, electrical panel upgrades, electrical repairs, outlet and switch services, lighting services, emergency electrical support, appointment scheduling, customer support, project coordination, and related energy solution services.
Any estimate, diagnostic opinion, repair recommendation, energy savings explanation, project timeline, or system performance discussion is provided for informational purposes only and is not a guarantee of actual savings, approval, eligibility, performance, repair outcome, or final project results.
NO GUARANTEE OF SAVINGS, INCENTIVES, OR APPROVAL
Solar production, savings, utility offset, tax credit eligibility, rebate eligibility, and project timelines vary based on many factors, including but not limited to property location, roof condition, utility rates, shading, system condition, energy usage, permitting requirements, utility approval, inspection results, product availability, and final project conditions.
We do not guarantee specific savings, tax benefits, rebate approval, utility approval, installation timelines, or project outcomes.
Customers should consult their tax advisor, financial advisor, utility provider, and other qualified professionals before making financial, tax, or energy-related decisions.
We do not guarantee that existing solar equipment can be repaired, restored to original manufacturer specifications, or that all system issues can be identified prior to inspection and diagnostic testing.
Certain repairs may require replacement parts, manufacturer support, utility coordination, roof access, or additional electrical work that may affect project timelines, availability, and costs.
QUOTES, ESTIMATES, AND PROJECT INFORMATION
Any quote, proposal, estimate, diagnostic assessment, repair recommendation, or service recommendation provided by us is preliminary unless and until confirmed in a written agreement, approved work order, or accepted service authorization.
Final pricing and project scope may depend on inspection results, roof condition, electrical panel condition, permitting requirements, utility requirements, equipment condition, product availability, accessibility, and other site-specific factors.
We reserve the right to update or revise any quote, estimate, recommendation, or proposal if additional information becomes available or if project conditions change.
Diagnostic findings may reveal additional issues that were not visible during the initial assessment. Additional repairs, replacement parts, electrical upgrades, or related services may be recommended based on inspection and testing results.
SMS/TEXT MESSAGING TERMS
By providing your mobile phone number and submitting a form, requesting information, booking an appointment, requesting a quote, or otherwise opting in, you agree to receive SMS/text messages from Powerfix Energy Solutions.
Messages may include appointment reminders, quote follow-ups, service updates, project communications, customer support messages, promotional offers, and other service-related communications.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. After replying STOP, you may receive a confirmation message, and we will stop sending SMS messages unless you opt in again.
For help, reply HELP or contact us at info@powerfixenergysolutions.com or (844) 765-2702.
Consent to receive text messages is not a condition of purchasing any goods or services.
Wireless carriers are not liable for delayed or undelivered messages.
EMAIL AND PHONE COMMUNICATIONS
By submitting your contact information, you authorize us to contact you by phone, email, text message, or other communication methods regarding your inquiry, appointment, requested services, estimates, customer support, or account.
You may request to stop receiving marketing communications at any time. Transactional or service-related communications may still be sent when necessary to provide requested services.
USER INFORMATION AND RESPONSIBILITY
You agree to provide accurate and current information when submitting forms, requesting services, or communicating with us.
You are responsible for ensuring that the contact information you provide belongs to you and that you are authorized to use it.
You agree not to submit false, misleading, or unauthorized information through our website or communication channels.
PRIVACY
Your use of our website and services is also governed by our Privacy Policy, available at:
https://powerfixenergysolutions.com/privacy-policy/
Our Privacy Policy explains how we collect, use, store, and protect your information, including information collected for SMS/text messaging.
SMS consent and phone numbers collected for SMS communication purposes will not be sold, rented, or shared with third parties or affiliates for their own marketing purposes. We may share information with service providers only as necessary to deliver SMS messages, customer support, scheduling, account management, or requested services.
PAYMENTS AND DEPOSITS
If payments or deposits are required, the specific terms will be disclosed in the applicable invoice, estimate, work order, service agreement, or project contract.
Payment obligations, deposit requirements, and due dates may vary depending on the type of service provided.
CANCELLATIONS AND REFUNDS
Cancellation and refund terms may vary depending on the service, project stage, vendor costs, permitting status, inspection status, completed work, and applicable law.
Any cancellation or refund rights will be governed by the applicable written agreement between you and Powerfix Energy Solutions and any applicable federal, state, or local laws.
WEBSITE USE
You agree not to misuse this website or our services.
Prohibited conduct includes, but is not limited to:
• Attempting to interfere with website security
• Submitting false or misleading information
• Copying website content without permission
• Using automated scraping tools
• Attempting to access systems or data without authorization
• Using the website for unlawful, abusive, or fraudulent purposes
We reserve the right to restrict or terminate access to the website or services for misuse or violation of these Terms.
EMERGENCY SERVICES
Powerfix Energy Solutions may offer emergency and after-hours service when available.
Emergency service availability may vary based on technician availability, weather conditions, service demand, location, safety concerns, access limitations, and other factors.
We do not guarantee immediate response times, specific arrival times, same-day service, or emergency service availability in all circumstances.
INTELLECTUAL PROPERTY
All website content, text, graphics, logos, service descriptions, designs, forms, software, videos, images, and other materials are owned by or licensed to Powerfix Energy Solutions and are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our materials without prior written permission.
THIRD-PARTY SERVICES
We may use third-party platforms or providers for scheduling, customer relationship management, SMS messaging, email, analytics, advertising, permitting support, project coordination, or customer support services.
We are not responsible for the acts, omissions, terms, policies, or services of third-party providers.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Powerfix Energy Solutions is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, communications with us, estimates, project delays, utility decisions, tax decisions, service recommendations, inspections, repairs, or services.
Nothing in these Terms limits rights that cannot legally be limited under applicable law.
INDEMNIFICATION
You agree to indemnify and hold harmless Powerfix Energy Solutions, its owners, employees, contractors, partners, vendors, and affiliates from claims, damages, liabilities, costs, or expenses arising from your misuse of the website or services, violation of these Terms, or submission of inaccurate, misleading, or unauthorized information.
GOVERNING LAW
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
CONTACT INFORMATION
For questions about these Terms, contact us at:
Powerfix Energy Solutions
Email: info@powerfixenergysolutions.com
Phone: (844) 765-2702
Address: 5260 Pomona Blvd, East Los Angeles, CA 90022, United States
Website: powerfixenergysolutions.com